Resume

Mathieu Fortune

Product Designer
Send me an email at pro.mathieu.fortune@gmail.com

Resume

Experiences

Senior Product Designer | Jewelers Mutual

Raleigh, NC (Hybrid) | Feb 2025 - April 2026

Brought in as the first strategic product design hire at Jewelers Mutual, the leading specialty jewelry insurer in North America, to lead outcome-based, Agile product development on a pilot squad for a new direct-to-consumer native mobile app.

  • Drove a 65% conversion rate and 1,000+ customer activations owning the D2C native mobile conversion funnel end to end, from marketing automation campaigns through mobile checkout.
  • Shipped a fully interactive mobile app prototype in two sprints using an AI-augmented workflow (Claude Code, Figma MCP), cutting the discovery cycle short and generating executive alignment on product direction.
  • Built organizational buy-in for product-led development through documentation and co-presenting with VP-level leadership, driving adoption across 7 squads, while mentoring 4 cross-functional team members and influencing 20+ colleagues to connect their work to real business outcomes.

Senior Product Designer | Carbon Direct

Seattle, WA (Remote) | Dec 2023 - Aug 2024

Series C climate tech startup delivering corporate carbon management through a SaaS platform and ESG advisory services to Fortune 500 companies and governments. Worked on the data intake, processing, and reporting layer of the platform.

  • Enabled a $750K client contract by designing ML and LLM-powered data workflows that turned large-scale financial datasets into audit-ready GHG reports, cutting manual corrections by 20% and improving ingestion efficiency by 15%.
  • Reached climate and carbon management domain fluency within weeks, enabling direct collaboration with climate scientists and producing product insights that shaped more impactful, domain-grounded solutions for customers.
  • Led a Design Sprint with product, engineering and climate SMEs that produced a data-backed no-go decision on a new product vertical, preventing misallocated roadmap and engineering investment.

Senior Product Designer | Mentor Collective

Boston, MA (Remote) | Apr 2021 - Sep 2023

Series A mission-driven EdTech startup offering a SaaS platform and personalized support to help bridge the equity gap in higher education, serving 2 million users across 200+ institutions in the U.S.

  • Drove a 116% increase in MAU and a 5-point NPS gain by leading a full design overhaul of a B2B2C SaaS platform, delivering responsive, WCAG AA-compliant solutions.
  • Implemented and maintained a design system adopted by 30+ team members, accelerating design-to-engineering handoff and removing accessibility bottlenecks across the platform.
  • Conducted 30+ user interviews and 20+ workshops leveraging Pendo.io and Dovetail, including research that redirected a partner-facing feature that had failed early testing to become one of the platform's most adopted.
  • Built design literacy across 7 cross-functional team members by self-initiating workshops on Figma, frontend basics, and design handoff, earning consistent recognition at quarterly celebrations.

Co-Founder & Founding Product Designer | MoGraph Mentor

Sarasota, FL (Remote) | Jan 2019 - Apr 2022

Bootstrapped online education business offering group mentorship and on-demand training for motion designers, reaching 50,000 users worldwide and six-figure annual revenue within three years.

  • Designed and developed the full platform stack end to end, including marketing site, LMS, and live group mentorship infrastructure, as sole owner of product strategy, design, and engineering with no outside funding or technical team.
  • Drove revenue growth through full-stack go-to-market ownership including marketing automation campaigns, social media, and paid advertising using Customer.io and Zapier.
  • Led a team of 4 to bring 15 course and mentorship offerings to market.

Founder & Senior Design Consultant | Inventive Format

Miami, FL | Aug 2018 - Jul 2022

Independent design and development studio serving SMB and startup clients across web, e-commerce, and brand identity.

  • Contributed an estimated $700K in client revenue across 20+ projects, owning strategy, design, and development as a one-person studio from brief to launch.
  • Advised founders and clients, defining positioning, product direction, and go-to-market for early-stage companies.

Product Designer | Bakerly

Miami, FL | Feb 2018 - Jan 2019

Food company offering French-inspired baked goods, sold nationwide through wholesale and specialty stores. Bakerly serves millions of consumers across the U.S. focusing on quality and authenticity.

  • Designed and built Bakerly's e-commerce portal and optimized marketing website, opening a direct-to-consumer sales channel and improving site performances by 20%

Freelance UX Designer & Front-end Developer | Freelance

Remote | Jan 2017 - Jan 2018

  • Delivered UX design and front-end development across multiple client engagements simultaneously, managing scoping, timelines, and stakeholder expectations independently across time zones and language barriers.

UX Designer & Front-end Developer | 1001Pharmacies.com

Montpellier, France | Jan 2015 - Jan 2017

Contributed to the success of 1001Pharmacies, an e-commerce marketplace specializing in drugstore products, by combining UX design and front-end development expertise within a dynamic Agile engineering team. Transitioned from Front-End Developer to User Experience Designer, taking on a broader scope of responsibilities in human-centric design and technical execution.

  • Established the UX practice from scratch for a web and mobile e-commerce marketplace, introducing user research, usability testing, and journey mapping to inform product roadmap decisions across design, product, and engineering.
  • Implemented A/B testing and user behavior tracking across 10+ landing pages, generating insights that shaped ongoing checkout funnel and conversion optimization.
  • Operated as hybrid UX designer, front-end developer, and Scrum Master, contributing production HTML, CSS, and JavaScript (ES6) while facilitating Agile ceremonies across cross-functional engineering.

Web Designer & Front-end Developer | Publika

Montpellier, France | Jan 2012 - Jan 2015

Digital marketing agency specializing in web marketing strategy and website development for SMBs and individual entrepreneurs.

  • Delivered 60+ web and mobile projects at a digital marketing agency, co-building a proprietary CMS platform adopted across 30+ client projects spanning marketing websites, e-commerce, and social media products.

Skills

Tools

  • Figma
  • Sketch
  • Adobe Creative Suite
  • Miro
  • Dovetail
  • Pendo.io
  • Hotjar
  • Tableau
  • Metabase
  • DataDog
  • Jira
  • Asana
  • Monday
  • Confluence
  • Notion
  • Trello
  • Slack
  • Hubspot
  • Zoom
  • Excel
  • Word
  • Git

UX / UI Design

  • Design Thinking
  • User Research
  • Usability Testing
  • Interaction Design
  • Information Architecture
  • Journey Mapping
  • Storyboarding
  • Personas
  • User Flows
  • User Stories
  • Wireframing
  • Prototyping
  • Design Systems
  • Service Design
  • Visual Design
  • Graphic Design
  • Brand Identity Design
  • Mobile Design
  • Responsive Design
  • Microcopy Writing
  • Color Theory
  • Web Accessibility (WCAG AA)
  • Design Sprint

Product Management

  • 0 to 1 Product Development
  • MVP Definition
  • Lean Startup
  • Market Research
  • Competitor Analysis
  • Product-Market Fit Analysis
  • Product Roadmap
  • Feature Prioritization
  • Backlog Management
  • Product Optimization
  • Monetization Models
  • Pricing Strategy
  • Product Positioning
  • Go-to-Market Strategy
  • Product Marketing
  • Growth Hacking
  • KPI Definition & Tracking
  • OKR Setting
  • Quality Control
  • Risk Management

Frontend Development

  • Front-End Development (HTML, CSS, JavaScript)
  • Responsive Frameworks (Bootstrap, Tailwind CSS)
  • SEO
  • API Integration
  • Agile Development (Kanban, Scrum)

Digital Marketing

  • Email Marketing
  • Inbound Marketing
  • Growth Hacking
  • Marketing Automation
  • Adwords / Social Media Ads
  • Search Engine Optimization (SEO)

Soft skills

  • French (Native)
  • English (C1)
  • Entrepreneurship
  • Leadership
  • Vision Setting & Execution
  • Business Model Creation
  • Bootstrapping
  • Seed Startup
  • Growth Stage
  • Risk Assessment & Management
  • Pitch Deck Development
  • Change Management
  • Team Building
  • Recruitment
  • Cross-Functional Collaboration
  • Mentoring
  • Coaching
  • Communication
  • Conflict Resolution.

Trainings

Aha! Product Management Professional | Certificate

Issued October 2024

  • Certification covered strategic planning, roadmapping, and core product management skills to drive product success.

Atlassian Agile Project Management Professional | Certificate

Issued October 2024

  • Certification covered mastering Agile practices using Jira Software, learning essential Agile concepts and techniques, and improving team efficiency and effectiveness in project management.

Lean Startup and Running Lean | with Stéphane Langlois

Issued February 2016

  • Several Workshops around Lean Startup and Running Lean books. How to lead problems interviews, Lean canvas, Lean approach of things

Kanban method | with Pablo Pernot

Issued 2015

  • Workshop around the Kanban method. Build and maintain a project and/or company's Kanban to show their productivity output

Growth Hacking | with Koudetah TheFamily

Issued May 2015

  • Remote learning of Koudetah's courses about Growth Hacking Technics

Webdesigner/Front-end developer degree | at Objectif3W School

Issued 2012

  • Fundamentals of Webdesign (Adobe Creative Suite) and Frontend development (HTML, CSS, Javascript, SQL)

Economics and Social Sciences | at High School Albert Camus Nîmes, France

Issued 2010

  • High School Graduation with mention

Events

  • Co-founder of the first Denver French Tech Group
  • Member of SOFLUX (South Florida UX) meetup group
  • Co-organizer and speaker at UX FLUPA MeetUp place at 1001pharmacies - 2015 April'
  • Attended to SmashingConf Barcelona 2016 Barcelona, Spain'
  • Attended to BlendWebMix 2015 Lyon, France'
  • Attended to lightning talks taking place at business incubator Cap Oméga Montpellier, France

Recommendations

I've had the pleasure of working closely with Mathieu on various projects at Carbon Direct. He's an amazing Senior Product Designer and a fantastic collaborator, especially when it comes to creating products in the climate and sustainability space. Mathieu's attention to detail and his knack for understanding what users need are top-notch. Despite being new to the climate and sustainability field, he quickly got up to speed and was engaging in detailed conversations with our climate scientists within weeks! He ensures every design is visually appealing, functional, and user-friendly. His ability to tackle complex user problems means our projects always succeed. But Mathieu isn't just a talented designer. His skills in product, engineering, and business strategy make him a huge asset for any team looking to build a 0-to-1 product. His strategic thinking and technical expertise have been crucial to our success. Plus, he's excellent at aligning design and business goals seamlessly. I highly recommend Mathieu for any team needing a dedicated, skilled designer who loves to collaborate. He's a real asset, and I'm confident he will continue to do amazing work in any field he contributes to.

Prakhar Argawal. - Sr. Product Manager @ Carbon Direct

I had the pleasure of managing Mathieu during his time at Carbon Direct. Throughout our collaboration, he consistently proved himself through his quick grasp of complex industry concepts, thoughtful problem-solving approach, and the in-depth work he produced. Upon joining, he quickly immersed himself in the carbon management industry, showcasing dedication to understanding our unique challenges through continuous internal and external learning. His strong sense of curiosity and analytical thinking shone through in his work, as he skillfully handled project complexities while excelling in facilitating cross-functional collaboration. In his role, he created impactful artifacts that improved our design processes and cross-team communication. Whether leading design workshops or conducting customer insight audits, he consistently delivered valuable outputs and enhanced the team's approach to customer engagement. An accomplished designer with a keen eye for detail and a broad range of experience, Mathieu can effectively engage at any level of the design process. He would undoubtedly be an asset to any team that has the opportunity to work with him.

Darren Ellis. - Product Design Manager/Leader @ Carbon Direct

Mathieu was a Senior Product Designer on my team at Mentor Collective. In his time at Mentor Collective, I came to rely upon him for his insightful questions and probing perspective. He championed the need for a more modern design system for our B2B and B2C applications. He took ownership of the design system's process, deliverables and even the maintenance. The look and feel of the Mentor Collective platform (and the ability to scale it up) is a direct result of Mathieu's efforts. Lastly, Mathieu is a designer who not just designs for what is needed now, but strives to anticipate the next set of needs. His research and design will not just meet your immediate needs but plants the seeds for future directions.

Steve Mackley, Vice President of Product @ Mentor Collective

Don't wait on the chance to add Mathieu Fortune to your team! I had the pleasure to work along side Mathieu at Mentor Collective for nearly 3 years -- Me in the role of Senior Product Manager, and him in the role of Senior Product Designer. When running a product squad, a designer can really make or break a team's flow, and I can say without a doubt that Mathieu was always a key player in allowing us to ship high quality product work, quickly! He has a gift for being able to envision the big picture (think 1-5year plan), and also be able to work with the team to break that work out iteratively, so we can be continuously shipping, learning, and improving. One of the ways Mathieu accomplished this while I worked with him, was via building out a reliable design system that not only supported our current product, but was able to grow and evolve as the product grew and evolved. The roll-out of this update was smooth and easy for the whole team to understand. Additionally, Mathieu's documentation is pristine. In fact, on one occasion while I was reviewing Mathieu's Figma designs, my husband (a VP of Product at a startup) looked over my shoulder and said, "Whoa, did your designer do that?! I've never seen such an organized Figma file!" For Mathieu, design work doesn't stop at building out a UX/UI that solves the user problem -- He follows through to make sure he communicates this design out to the development team in order to turn the ideas into a reality. Clear layers, research documentation, handoff notes, and a background in frontend engineering makes Mathieu a dream designer for engineers. I lost count of the number of sprint retros where the engineers sang his praises. All of this, and I still haven't talked about:1. The abundance of user research work Mathieu planned, conducted, neatly summarized, and shared with the team. 2. The discovery and brainstorming activities he would regularly lead. 3. The absolute pleasure it is just to work with somebody as kind, caring, and user focused as Mathieu. Mathieu is hands down, one of the best designers I've had the pleasure to work with, and if you're lucky enough to add him to your team, I'm sure you'll feel the same way.

Kelley Johnson, Product Manager @ Mentor Collective

I was fortunate to work with Mathieu for over two years on the same product squad at Mentor Collective and can confidently recommend him as a talented designer. As a Senior Product Designer, his dedication to research and data-driven design ensured that user experiences were not only visually compelling but also highly effective. Threading this needle is not always easy! Mathieu’s attention to detail and creative solutions are standout qualities that consistently elevated his work. What sets Mathieu apart is his ability to be a creative thought partner when it comes to bridging the gap between design and engineering, demonstrating a commitment to collaboration and teamwork. He consistently engaged in productive dialogue with engineers to improve design handoff processes and sprint workflows, and excelled in finding innovative design workarounds to technical limitations, which makes him an invaluable asset to any project. When he joined Mentor Collective, Mathieu was faced with a design landscape that had long been without a dedicated designer. He approached the buffet of design needs with creativity and impressive resolve. Our excitement and gratitude that he joined our team only increased the longer he was there. One of his most impactful early contributions to the team was collaborating with engineering to establish a thoughtful design system, aligning it with branding while enhancing usability and accessibility across the platform. This new design system was quickly used to redesign a highly visible dashboard that had unique data and usability challenges, and saw a notable increase in visitor engagement after launch. And he was just getting started! Mathieu's abundant contributions undeniably left a positive and lasting impact on our projects and the team. Any team would be lucky to have him.

Lindsay Wall, Senior Software Engineer @ Mentor Collective

Mathieu is great to work with. I was working with him during his mission at Gleeden. He was able to understand business requirements and technical limitations while delivering quality work. Mathieu is an extremely talented and driven individual that I would love to work with again.

Solène Paillet, Marketing Director French Division @ Gleeden (Inventive Format)

I worked closely with Mathieu on a number of pretty complex web projects. Mathieu has proven to be an excellent designer and developer who is easy to collaborate with. He asks pertinent questions and offers efficient alternatives and smart solutions that move a project forward. Beside his excellent work as a developer, Mathieu’s has an admirable work ethic-generally the first one in the door in the morning, gunning to get started, and always willing to learn something new. I have been impressed by Mathieu more times than I can count and his easy attitude makes him a great part of any team.

Cliff Grente, Software Developer @ Gleeden (Inventive Format)

Mathieu is a such a great professional! He was always helpful and always wiling to teach and share his knowledge. His skills are outstanding, I was a witness of all the great projects he accomplished during the time we worked together at Bakerly. Not only he is professional in his field but a great person. He was always friendly and reliable, a great person to work with!

Tatiana Duron-Idiaquez, Senior Sales Operative Manager @ Bakerly

Mathieu helped me with several web and design projects linked to my companies. Mathieu is very easy to work with, he knows how to handle situations and answers all the challenges on the spot. He follows through and closes actions. He is very knowledgable and skilled at what he does and guides his customers towards the current trends in the industry. It was a pleasure to work with him. I highly recommend him and definitely looking forward to working with him again in the future.

Jordan Cohen, CEO @ MaintenanceQuebec (Inventive Format)

Working with Mathieu on UX subjects was very exciting... He's always learning about topics around user-centered design and doesn't hesitate to challenge project ideas to move forward. Also, he has a real eye for aesthetics! I can only recommend you to work with Mathieu.

Audrey Lambert, Digital Marketing Manager @ 1001pharmacies.com

Mathieu was a great asset in 1001pharmacies' development team. He used his UX and Front-end development skills to serve our e-commerce website, as well as our current web site re-design. His professionalism led him to work with commitment and high motivation until his last day in our team. These actions allow me to recommend him without hesitation, and I invite you to give him a shot to prove his true value. Feel free to contact me directly for more information.

Cédric O'Neill, co-founder CEO @ 1001pharmacies.com

Mathieu is an avid UX/UI Designer. Thanks to his exceptional design skills and clear explanations in projects (whose collaboration was rich in learning/teaching and very rewarding), he did them by providing much value to the different projects. Motivated and passionate, he helped me and other colleagues to improve themselves. It's a pleasure to work with him, and I recommend him for future web projects.

Sébastien Correaud, Front-End Developer @ 1001pharmacies.com

I worked with Mathieu for a year. Deeply involved in the projects he worked on, he managed to find the most qualitative solution for each challenge he encountered. His creativity and sixth sense for usability is a great asset for a team.

Guilhem Marty, CTO @ 1001pharmacies.com